I don’t know if this is a fluke…but we ordered three workstations from Dell on Friday morning and they showed up today (Monday). They were pretty vanilla Optiplex workstations, probably in stock, but still, the short delivery time is pretty impressive. How did this happen?
1. We didn’t order over the web, but instead configued an eQuote on the web and then called a salesperson.
2. Maybe because the salesperson needed to make the monthly quota, there was an added incentive to ship quickly.
3. The price was the same, without or without a Dell color laser printer. So it will be interesting to see how that works out.

So, maybe all my complaining has had an effect?